______ describes the degree to which a culture emphasizes the future or the past and present.
a. Short-term-Long-term
b. Uncertainty avoidance
c. Individualism-Collectivism
d. Indulgence-Restraint
a. Short-term-Long-term
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Managers should ensure that employees ________.
A. are given assignments that tie in directly with the ultimate purpose or mission and overall values or beliefs of the organization B. focus on attracting new customers rather than retaining current customers C. are assigned goals which are difficult to obtain in order to ensure maximum productivity D. communicate the internal problems of the organization to customers
On a variable costing income statement, the difference between sales and variable cost of goods sold is called:
a. gross margin. b. contribution margin. c. profit margin. d. manufacturing margin.
Conversion costs are defined as the combined total of direct materials costs and direct labor costs incurred by a production department
Indicate whether the statement is true or false
The first step in the creative selling process is ________
A) preapproach B) prospect and qualify C) approach D) handle objections E) sales presentation