Which of the following people management benefits arises from workplace diversity?
A. improved system flexibility
B. potential to increase market share
C. increased understanding of the marketplace
D. better use of employee talent
Answer: D
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Answer the following statements true (T) or false (F)
1. Men tend to tag questions on to the end of their statements for the purpose of more discussion. 2. Dialect refers to various pronunciations of words from the same language. 3. Knowing and understanding the organizational culture is necessary to be able to step back and reflect on your own communication. 4. Stereotypes are always negative. 5. Every organization has its own organizational culture.
External data is data that originates outside of the client organization
Indicate whether the statement is true or false
A graphic diagram that tells the story of a customer's experience in the buying process, from need awareness through to the post-purchase relationship, is called
A. a focus group. B. a survey. C. a journey map. D. quantitate research. E. ethnographic research.
What precautions should merchant sellers take to protect themselves against consumers who legally challenge contract terms formed online?