Eduardo, manager of Dollar Days, knows that Julian prefers the morning shift and Shauna prefers the evening shift
Even though the company policy has always been to rotate shifts
every week, Eduardo bends the rules so Julian can always work mornings and Shauna can
always work evenings. Eduardo's actions demonstrate
A) empathy.
B) descriptive communication.
C) repeatable communication.
D) expressiveness.
E) communication efficacy.
A
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