Why should you carefully use tone of voice in practice?

a. You can get clients to do things if you use tone of voice carefully
b. So you can convey professionalism at all times
c. It carries a great deal of meaning and can convey, or fail to convey,
understanding, empathy, and appropriate emotionality
d. Clients will be more willing to open up if you have a nice voice


C

Social Work & Human Services

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In dealing with a child who is having behavior problems in school, one of the steps the human service worker, who is sensitive to the impact of systems, is likely to take is:

A. Alerting the child to the consequences of his or her behavior. B. Observing or gathering data about the rules, routines and atmosphere of the child's classroom. C. Drawing up an education plan to provide the child special services. D. All of the above.

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Two examples of a focus group are Parents Anonymous and Alcoholics Anonymous

a. True b. False

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Measurement error can be systematic or random

Indicate whether the statement is true or false.

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To get a counseling job, students are well-advised to obtain a master's degree in a related field

Indicate whether the statement is true or false

Social Work & Human Services