Which one of the following skills refers to developing a specific plan for each group member’s continued progress after the group ends?
a. rehearsal
b. team building
c. pat on the back
d. projecting the future
b. team building
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When explaining the results of an interest inventory to clients, counselors should be sure to state that: a. interest inventories also provide an indication of ability in the area of interest
b. strong interests in a particular area do not guarantee success in an occupation in that area. c. there is a high correlation between interests and occupational success. d. there is a high correlation between interests and occupational satisfaction.
Neal was not prepared to give the talk at his job. He thinks he did not succeed because his wife was stressing him out this week. This is an example of which communication stance?
a. Placator b. Blamer c. Super-reasonable d. Irrelevant e. Congruent
Psychoanalysis would most likely say which of the following about communication?
a. Communication problems are fundamentally problems with cooperation. b. It is a process of interlocking monologues. c. It proceeds smoothly and satisfactorily as long as the transactions between two people are complementary. d. Since we can never directly enter the experience of the other, we can never fully know what the other is attempting to communicate.
The key to managing resistance to organizational change is probably:
a. good conflict management b. making sure that it doesn't arise by using only interventions that do not cause resistance c. using internal consultants who are familiar with the staff's needs, values, and concerns d. getting the change endorsed by the power structure