Managers need to realize the ____ forces that are working to help make the change happen and the ____ forces that may be working against their efforts.
a. External, internal
b. Internal, external
c. Driving, restraining
d. Restraining, driving
c. Driving, restraining
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Once you’ve aroused the collective curiosity of your audience, if you make them wait before satisfying their curiosity, you are building ______.
Fill in the blank(s) with the appropriate word(s).
Which skill set of Emotional Intelligence focuses on when a person can be open to their own feelings and the emotions of those around them?
A. identifying emotions B. using emotions C. understanding emotions D. managing emotions
A curving traffic pattern is most widely used by _____
a. discount stores b. supermarkets c. hardware stores d. specialty stores
Shared leadership frequently involves asking the team member with expertise in a given area to assume leadership responsibilities with respect to a task requiring that expertise
Indicate whether the statement is true or false.