Explain and use an example from your own life on how gender and class relations can affect the demands for emotion management, especially commodification of feelings.
What will be an ideal response?
The commercial reshaping of emotions, or commodification of feelings, is not experienced alike by all. The demands for emotion management are shaped by both class and gender relations such that middle-class workers and women are more susceptible to the commodification of their emotive experiences. Success within the “people professions” requires diligently controlling one’s emotions in order to express the appropriate feeling state (trustworthy, dedicated, ambitious, caring, etc.) associated with the occupation. On the other hand, performance in blue-collar jobs is graded more in terms of the quality of one’s manual labor. An irritable or abrasive plumber or assembly-line worker would likely keep his job so long as his finished product meets approval. In a corporate office, however, the same display of feelings would probably earn a pink slip.
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What will be an ideal response?