With many types of disturbed callers, the center's focus should be on:
A) ?reflecting feelings so that catharsis may occur.
B) bringing staff together to discuss these callers, plan strategies to handle them and voice concerns.?
C) ?proposing the disastrous consequences that can occur from such thinking.
D) ?engaging callers so that they continue to make inappropriate calls and improve the center's numbers reported to funders.
B
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After reviewing the Henderson et al. study, suggest some areas of future research that could be included in the discussion section.
What will be an ideal response?
A therapist can help a client understand the intensity of their feelings by:
a) Using similar feelings words that have stronger connotation b) Restating the same feeling words c) Telling them that they don't understand what they are feeling d) Asking them to use another word
When a chart represents the relationships between some effect and possible causes, it is a
a. Flowchart b. Cause and effect diagram c. Check sheet d. Pareto chart e. Run chart f. Scatter diagram
According to social cognitive career theory, which of the following could be a proximal influence to choice behavior?
a. goal b. outcome c. self-efficacy d. support