Consumers might not consider a hand sanitizer truly a hand sanitizer unless they are gels designed to apply topically, contain alcohol that kills the germs present on the skin, and developed for use after washing hands or for those times when soap
and water are not available. These service elements are considered ________.
A) competitive points-of-difference
B) competitive points-of-parity
C) category points-of-difference
D) category points-of-parity
E) conceptual points-of-parity
D
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The way that time influences interactions is which dimension of context?
a. chronological context b. social context c. cultural context d. physical context
The FDA cannot require that nutritional information be provided on labels on canned and packaged foods because forced speech violates the federal Constitution
Indicate whether the statement is true or false
Which of the following procedures would weaken control over cash receipts that arrive through the mail?
A. After the mail is opened, a list (in triplicate) of the money received is prepared with a record of the sender's name, the amount, and an explanation of why the money is sent. B. The bank reconciliation is prepared by a person who does not handle cash or record cash receipts. C. The cashier deposits the money in the bank and the recordkeeper records the amounts received in the accounting records. D. For safety, only one person should open the mail, and that person should immediately deposit the cash received in the bank. E. The employees handling the cash receipts are bonded.
Harold Biggs is provided with $200,000 coverage under his employer's group-term life insurance plan. Which of the following statements is true?
A. Harold's life insurance coverage is a nontaxable fringe benefit. B. The value of the cost of $50,000 coverage is included in Harold's gross income. C. The value of the cost of $150,000 coverage is included in Harold's gross income. D. The value of the cost of $200,000 coverage is included in Harold's gross income.