The ending price of securities can be verified through reliable publications and websites such as the Wall Street Journal
a. True
b. False
Indicate whether the statement is true or false
True
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Answer the following statements true (T) or false (F)
1. If a restaurant serves a meal that the guest finds unsatisfactory, replacing the meal is a good recovery strategy. 2. A service failure is a great opportunity for the organization. 3. Putting money and effort into service recovery is good public relations, even if it is not good business. 4. The best failure is one that is discovered before it happens.
Clearwater Hampers is a small British company that sells luxury food and drink in various combinations in picnic hampers. Food and wine are seen as classic, fail-safe gifts in a market where gift-giving is increasingly tricky. Corporate customers, both in the United Kingdom and abroad, are important to the business. The firm's products are also available in a number of retail establishments around the world. The leading salesperson for Clearwater Hampers is Peter Austin who has been with the company since it began operation in 1979. The firm's owners were originally trout farmers who needed a source of income during the winter months and who diversified into selling fine liquors, cheeses, chocolates, and other luxury food items. The company uses a variety of promotions to make prospects
aware of the company's products.Clearwater Hampers spends money on advertising for all of the following reasons EXCEPT to: A. create cognitive dissonance about recent purchases. B. educate customers about the company's picnic hampers. C. increase overall sales. D. inform prospects that a product is on the market. E. develop leads for Austin and the rest of its sales force.
According to the text, the triple bottom line approach to corporate accounting includes which three components?
A. financial, organizational, and customer B. financial, environmental, and social C. financial, organizational, and psychological D. financial, environmental, and customer
The four basic determinants of business risk include all of the following EXCEPT
A) the level of fixed cost used in the company's production process. B) the stability of the domestic economy. C) sensitivity to the business cycle. D) competitive pressures in the firm's industry.