Skills training in a problem-solving process does NOT include the following:

a. taking the time to learn
b. ensuring that the client system is confident in the approach
c. discounting external factors in the person’s environment
d. identifying a collaborative process with the client/family


Ans: c

Social Work & Human Services

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a. True b. False Indicate whether the statement is true or false

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Measurement error can be systematic or random

Indicate whether the statement is true or false.

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A client intake is taking place. The individual has recently completed high school and is scheduled to begin studies at

Wake Forest University in two short months. The line on the form pertaining to “school” should read:

a. Wake Forest University b. Sunderland High School c. “Vacation/Break” d. N/A

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Family groups _________________.

a. are to solve family problems b. are to resolve deep-seeded family issues c. are to gain support d. are to eliminate dysfunctional communication styles e. both c and d

Social Work & Human Services