What is TRUE about customer interactions?

A. Avoid putting customer who call on hold unless already working with a customer at the
counter
B. Assistance answering the phone is never needed on a busy day when several phone calls
come in at the same time
C. The phone call is always more important than the customer waiting at the counter
D. When customers call, immediately put each on hold, no technique to do it courteously is
required


A. Avoid putting customer who call on hold unless already working with a customer at the
counter

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