A nurse manager is developing a comprehensive unit-based performance quality improvement program that includes outcomes tracked from four domains. Which of the following would the nurse manager least likely choose as one of the domains?
a. Process c. Cost
b. Service d. Clinical quality
A
Unit-based quality improvement programs need to track certain aspects of care that reflect the unit's
goals in order to ensure their compliance with regulatory and quality initiatives. These outcomes
should come from four domains: access, service, cost, and clinical quality. Process is not included, but
various processes will be used in the tracking and monitoring procedures.
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