What is Total Quality Management (TQM)?
A) a philosophy of supplying customers with superior products and services
B) an exchange of information with suppliers and customers to create efficient and effective processes
C) a software system that integrates a company's functions, departments, and data into a single system
D) a system that speeds the transformation of raw materials into finished products
A) a philosophy of supplying customers with superior products and services
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Which of the following statements is false?
a. The method of preparing the operating activities section of a statement of cash flows which adjusts net income to remove the effects of deferrals and accruals for revenues and expenses is the indirect method. b. The method of preparing the operating activities section of a statement of cash flows which reports major classes of gross cash receipts and cash payments for revenues and expenses is the direct method. c. The FASB prefers the direct method of preparing the operating activities section of the statement of cash flows. d. Most companies use the direct method of preparing the operating activities section of the statement of cash flows.
What does asset turnover measure?
A. It is the retailer's average productivity divided by gross sales. B. It is the retailer's net sales divided by its assets. C. It is the retailer's gross sales divided by its net sales. D. It is the retailer's total productivity divided by its net sales. E. It is the retailer's total productivity divided by gross sales.
An understatement of year 1's ending inventory will
A) cause year 2's cost of goods sold to be overstated. B) result in an understatement of year 2's beginning inventory. C) not affect year 2's ending owner's equity. D) have no effect on year 2's gross margin.
________ marketing features marketing messages and promotions delivered to on-the-go consumers through their handheld devices
A) Kiosk B) Ambush C) Direct-mail D) Mobile E) Catalog