Which of the following message-based problems occurs when it is difficult to listenbecause you are receiving too many messages at once?
A. message overload
B. message complexity
C. receiver apprehension
D. message clarity
A
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Personal relationships are built by better listening, which can lead to fewer misunderstandings
a. true b. false
Which of the following details from a sporting event will best communicate the atmosphere to readers?
A. the records of teams involved B. the final score C. injuries to players D. the feel of the crowd
A new regional manager is ready to practice giving her report to the annual meeting, but is not exactly sure how. She should be advised to rehearse it
a. by reading the preparation outline aloud. b. in separate parts in order to make it simpler. c. by memorizing it word for word. d. from beginning to end, including leaving and returning to her seat.
When two individuals share a trait, we may also assume they have other things in common. This is an example of the
a. proximity principle. b. closure principle. c. similarity principle. d. simplicity principle. e. complexity principle.