How can a visiting nurse best ensure proper care for a patient when she is not present but can be reached by a telephone or pager?
A) Instruct that all the family's questions should be filtered through the primary caregiver.
B) Provide detailed written instructions for all procedures.
C) Train the patient carefully in all procedures.
D) Train all caregivers carefully in all procedures.
B
Feedback:
Patients and caregivers can usually follow instructions well when a nurse is present, but the stress of illness and caregiving can make it easy to forget instructions later, especially if a procedure involves several steps or has changed from a recent procedure. Written instructions make it possible for a patient or caregiver to review procedures; if there is still confusion, the nurse can be called for advice.
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