Identify the four types of communication media and provide an example that is best-suited for each type.
What will be an ideal response?
The different types of communication media are face-to-face communication, spoken communication electronically transmitted, personally addressed written communication, and impersonal written communication. Student examples will vary but should highlight the key advantages of each type. For example, face-to-face is best for sensitive topics where verbal and nonverbal cues are useful. Spoken electronically transmitted media is useful for situations where face-to-face is too costly but demanding attention and feedback is important. Personally addressed written communication is useful as a follow-up to face-to-face communication to create a paper trail. Impersonal written communication is best for sharing large amounts of information with a group where feedback is not required, such as in a newsletter.
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