You receive an e-mail that seems to come from your bank. Clicking on a link in the message takes you to a website that seems to be your bank's website. However, the website is fake. This is called a ________ attack. (Pick the most precise answer.)
A) social engineering
B) a hoax
C) phishing
D) spear fishing
Answer: C
You might also like to view...
Import quotas will increase the price consumers pay for imported goods and
a. increase the volume of imports. b. increase the volume of exports. c. decrease the volume of imports. d. decrease the volume of exports.
In the customer support center where Carl works, employees are taught to make conversation to put customers at ease. As customers don't like being kept waiting, they must also try to minimize the time that customers spend waiting for service
Thus, when there are a number of customers lined up, Carl usually has to decide whether to answer a customer's questions in detail or move on quickly to the next customer. The firm's standards are not clear on how they want him to perform. When asked, his boss answers, "You make the decision." This is an example of which service-quality gap?
What leadership style focuses on relationships?
A. servant B. autocratic C. task-oriented D. transactional
Which of the following is not an employer right under OSHA rules?
A. Receive a copy of the complaint B. Refuse access to secured areas of the business C. Be present when the inspector interviews any employees, unless the employee requests otherwise D. Ask the inspector for his or her credentials, including name and badge number E. Have a company representative accompany the inspector while on site