A nurse is working in a health care clinic. She loves her work because of all the different people she meets. She professes to care for all of them and states that she understands them because she realizes which of the following is true?
a. Basically all patients are the same.
b. Each person has a unique background.
c. Caring for people requires very little experience.
d. There are standard solutions to most health care problems.
B
Patients are not all the same. Each person brings a unique background of experiences, values, and cultural perspectives to a health care encounter. Caring is always specific and relational for each nurse-patient encounter. As nurses acquire more experience, they learn that caring helps them to focus on the patients for whom they care. Caring facilitates a nurse's ability to know a patient, allowing the nurse to recognize a patient's problems and to find and implement individualized solutions.
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Liden's servant leadership model is "trait-like" in that
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