Arranged in random order below are a main point, two subpoints, and two sub-subpoints from a speech preparation outline. Which is the main point?
A. Most phobias begin in childhood, usually after a frightening experience.
B. Some phobias seem to develop suddenly in adulthood without any apparent cause.
C. One example of this kind of phobia is the child who is bitten by a dog and who remains fearful of dogs thereafter.
D. Another example is the child who develops a fear of heights after falling off a ladder.
E. Phobias can develop either in childhood or adulthood.
Answer: E
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What is the most important aspect of refusing to apologize, according to the text?
a. Those who refuse to apologize report the highest level of perceived power. b. Those who refuse to apologize feel apologizing does not make them true to themselves. c. Those who refuse to apologize feel worse afterwards. d. Those who refuse to apologize feel they lose power.
You are listening to a teammate who has rambled on about disad¬vantages to several different proposed solutions. According to the authors' criteria, which of the following would be a good way to ask for clarifica¬tion?
A. "Could you please get to the point?" B. Well, my own position is that we should adopt solution A. You haven't really said anything against it. C. "I think you've said that our first solution would not work because it's too expensive and our second solution would not be desirable because it violates our bylaws. Is that correct? D. All of the above E. None of the above
For most people, a comfortable rate of speaking is between ________ words a minute
A) 25-50 B) 50-70 C) 130-160 D) 160-190
One survey of top-level North American executives revealed that _______ believe listening is one of the most important skills needed in the corporate environment.
a. 40 percent c. 80 percent b. 60 percent d. 100 percent