Three main techniques are available for improving communication in negotiation: the use of questions, reframing, and role reversal.
Answer the following statement true (T) or false (F)
False
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Ernest operates an ice cream stand during the months of May, June, July, and August. Ernest's ice cream machine is broken and needs a new part to run. He contracts to have the part shipped to him by special carrier. Ernest emphasizes that the part needs to be delivered by April 25 and the carrier agrees, knowing that Ernest intends to open his stand May 1 . If the shipper fails to deliver the
part on April 25, Ernest will be able to recover consequential damages caused by the delay. a. True b. False Indicate whether the statement is true or false
The lowest planning level in a sales and operations plan is:
A) resource planning. B) forecasting. C) scheduling. D) sales and operations planning.
The primary role of team leaders is to set goals and make decisions regarding how to implement them.
a. true b. false
There is no limit to the size of transfers that can be made between spouses on a tax-free basis
Indicate whether this statement is true or false.