What is considered the most impactful evolution in organizational communications?

a. when organizations found a way to reduced their use of paid media
b. when organizations began presenting their own web sites
c. when organizations began to work with influential bloggers
d. when organizations found that consumers shared the organization’s stories across
social media outlets


b. when organizations began presenting their own web sites

Communication & Mass Media

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When someone threatens you psychologically, you react by throwing up a barrier against that threat. That barrier is known as a _______________.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

Which of the following is most deeply embedded in a person?

A. a belief B. a thought C. a value D. an attitude

Communication & Mass Media

A group or team works well when its members understand how they are to operate, what they are to do, and _____________________

a. the job they are to perform. b. how to follow instructions. c. how to follow Robert's Rules of Order. d. how to organize an agenda.

Communication & Mass Media

Which of the following statements does not describe a victory speech?

a. the speaker’s remarks can be formal or informal b. it celebrates the winning accomplishment c. the speaker takes full credit for the victory d. it offers conciliatory remarks for the opponent

Communication & Mass Media