The results of the trait approach to leadership indicate that:
a. traits should not be used in leadership
b. leadership cannot be studied outside of the situation or context
c. some traits are excellent predictors of leadership effectiveness
d. traits are unreliable and invalid measures
b. leadership cannot be studied outside of the situation or context
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________ are things that customers typically desire but do not necessarily need.
A. Expectations B. Wants C. Breakdowns D. Defections
As an influence seeker, put the listener in a good mood and then make the pitch-assume your target will receive your arguments better received if they are in a good mood.
Answer the following statement true (T) or false (F)
Utilitarianism is a social philosophy that promotes the welfare of well-informed political minorities.
Answer the following statement true (T) or false (F)
The rise in unionization after the passage of the National Labor Relations Act was largely due to:
A. Increased strength of the AFL's craft unionism movement. B. A resurgence of militant unionism by the IWW. C. A strong general unionism movement. D. The rise in industrial unionism.