The ICU unit has open shifts even after staff have signed-up for overtime. The CNO (chief nurse officer) does not want to hire agency nurses to cover these shifts
The nurse manager does not understand why the CNO is offering staff an incentive versus hiring agency nurses. Which would be a reasonable conclusion? 1. It takes a significant amount of time to orient agency nurses.
2. The agency nurses are costly.
3. There is a significant amount of documentation required for agency nurses.
4. The physicians are not comfortable with agency nurses.
2
Explanation: 1. Agency nurses are a considerable cost to an organization. Usually is it more cost effective to
offer an incentive and overtime to the current nursing staff. Although it does take time and a
significant amount of documentation to orient the agency, this is not a significant problem. The
physicians may not know the nurse but want the clients? needs to be met.
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