Which of the following skills is associated with organizational message competence?

A) Listen briefly and make decisions quickly.
B) Avoid the grapevine.
C) Apologize when you make an error.
D) Contribute to information overload.


Answer: C

Communication & Mass Media

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_____ is one's agreement with the values of the organization

Fill in the blank with the appropriate word.

Communication & Mass Media

To say that public speaking is a way to make a difference about something we care about is to recognize that public speaking is

A. a skill similar to conversation. B. an art more than a science. C. a form of empowerment. D. All of these answers are correct. E. Both a skill similar to conversation and an art more than a science.

Communication & Mass Media

Adam is a sophomore majoring in business. A guest speaker has come to his class to talk about tips for getting a good internship that can lead to getting one’s first job. It is most likely that Adam’s perception of the speaker’s credibility is:

a. less important because he is not engaged in the message b. more important because this information is new information to him c. more important because the issue is not personally relevant d. less important because the issue is personally relevant

Communication & Mass Media

A _____ speech is designed to inform the public and improve relations with them—either in general or because a particular program or situation has raised some questions

A) public-relations B) ceremonial C) eulogy D) briefing

Communication & Mass Media