When communication is negative, and people do not feel free to communicate, they are
experiencing a __________ climate.
a. limited
b. situational
c. defensive
d. distant
e. none of the above
c
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A standard approach to body copy has an opening paragraph that bridges the headline and the rest of the copy
Indicate whether the statement is true or false
The best way to evaluate how well a speech accomplishes your goals is to ___________
Fill in the blank(s) with the appropriate word(s).
Why is feedback important?
A) Feedback prevents overload. B) Feedback can improve the quality of communication. C) Feedback tells the speaker what is happening. D) Feedback is essential for the listener to communicate.
This type of learning involves coping with a situation and is limited by the scope of current organizational assumptions
A) adjusted (single loop) B) generative (double-loop) C) adaptive (single-loop) D) generic (double-loop)