Describe how supervisors can implement change.
What will be an ideal response?
The key to implementing change is to build on successes. A supervisor should determine those aspects of the change over which he or she has control, then seek to carry them out successfully. A supervisor should point out each success the group achieves along the way. As employees see the change achieving desirable results, they are more likely to go along with it and even embrace it.
Values, by their nature, are more resistant to change. To induce changes in behavior, the change effort should include tangible or intangible rewards for the desired behavior. As employees experience positive outcomes, their attitudes become more positive, and their values may shift as well.
A supervisor who has control over scheduling a change should establish reasonable deadlines. As employees meet each deadline, the supervisor can point out their on-time achievements. A supervisor also might have control over which people are directly involved in the change or the order in which people get involved. Similarly, if a group of employees works well together and enjoys one another's company, a sensible approach is to keep these employees together.
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