Define locus of control, self-efficacy, and self-esteem. Explain how a manager might deal with each of these personality traits at work. Describe how you would rate yourself on each of these dimensions, and explain why.
What will be an ideal response?
1. Locus of control: how much people believe they control their own fate. Employees with internal locus of control will probably resist close managerial supervision and would prefer and respond more productively to incentives such as merit pay or sales commissions.
2. Self-efficacy: belief in one's personal ability to do a task. Self-efficacy is a quality that can be nurtured. Employees with low self-efficacy need lots of constructive pointers and positive feedback. Employees' expectations can be improved through guided experiences, mentoring, and role modeling.
3. Self-esteem: the degree to which a person likes him- or herself. Managers can improve self-esteem in the following ways: Reinforce employees' positive attributes and skills, provide positive feedback whenever possible, break larger projects into smaller tasks and projects, express confidence in employees' abilities to complete their tasks, and provide coaching whenever employees are seen to be struggling to complete tasks.
The student should then explain how they think they score on each dimension.
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