How does a group differ from a team?
A. Teams are usually formed of a large number of people.
B. Teams hold their members individually accountable for achieving performance improvements.
C. Groups do not require their members to interact.
D. Groups do not necessarily perform as a unit.
E. Teams usually do not require their members to agree on a common goal to be achieved.
Answer: D
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Answer the following statements true (T) or false (F)
1. Evaluating the information being sent is known as informational listening. 2. Listening with empathy is the basis for a host of important workplace skills and strategies. 3. Asking questions does not provide support to a speaker. 4. Action-oriented listeners prefer brief communication. 5. In the HURIER model, evaluating involves making sense of verbal and nonverbal codes to assign meaning to the information received.
______ are rules of thumb (cognitive tools) that people use to simplify decision-making.
A. Heuristics B. Availability C. Representativeness D. Anchoring
When it comes to collective bargaining in the public sector, most union workers are forbidden to _______________________________.
Fill in the blank(s) with the appropriate word(s).
A party to a case can gain financial backing for a lawsuit through the ADR method called partnering
Indicate whether the statement is true or false