The phrase, "When in Rome, do as the Romans do" supports the idea that
a. Italy is a high-context culture.
b. nonverbal messages are cultural.
c. nonverbal messages are universal.
d. the study of nonverbal communication began in Rome
B
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A person who stores up grievances against another person and unloads them when an argument arises is engaging in the unproductive conflict strategy known as __________.
A. avoidance B. gunnysacking C. beltlining D. blaming
Task oriented group discussions need to generate ideas. Which of these leadership roles help the group move toward its goal?
A. Initiating B. Coordinating C. Elaborating D. Summarizing
Which group, according to recent studies, is more skilled at both encoding and decoding nonverbal messages?
a. children b. men c. older people d. women
Knowing whether an audience is captive or voluntary will NOT necessarily help a speaker predict:
a) whether the audience is interested in the topic. b) whether the audience is favorable toward the topic. c) whether the audience is unfavorable toward the topic. d) all of these answers are correct.