Charity manages a coffee shop for a large coffee retailer. Derek manages a coffee shop for the same company five miles from Charity's shop. Thunder manages a coffee shop for the same company five miles from Derek's shop. All of their employees are paid the same and have the same benefit packages. Charity is very involved in the community and includes her employees in fundraisers for local children's charities, providing coffee for the fire department pancake breakfast, is involved in fundraising to eliminate breast cancer, and holds potluck picnics in the park with her employees where they play softball, volleyball, and frisbee golf. Once an employee is hired at her store, the employee very rarely leaves unless life events require it. Derek is into his own music and does not really get
involved with his employees. He has a high employee turn-over. Thunder loves sports and sponsors a children's baseball team. He invites employees to attend major league baseball games with him but does not hold storewide events. Thunder has a few very faithful employees. Which of the following needs are fulfilled by Charity more than the other managers?
A. Safety needs
B. Social needs
C. Esteem needs
D. Self-actualization needs
Answer: B
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