Which is sometimes listed first on a functional résumé?
A) Summary of Qualifications or Skills
B) Awards and Certifications
C) References
D) Organization Affiliations
A
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If a grievance procedure is not sufficient to solve a labor-management dispute, a binding decision may be sought from
A. a shop steward. B. the AFL-CIO. C. a mediator. D. the EEOC. E. an arbitrator.
An SBU can be a company division or a product line within a division, but not a single product or brand
Indicate whether the statement is true or false
Strategies focusing on market development, product development, innovation, or joint ventures make up the ________ strategy of an organization.
A. benchmarking B. divestment C. retrenchment D. internal growth E. liquidation
How would a marketing manager determine a firm's retention rate?
A. by considering the revenues and costs of retaining customers over the long term B. by analyzing the firm's customer base as compared to the forecast in the firm's marketing plan C. by determining the percentage of existing customers that a firm keeps as compared to its total number of customers D. by determining the average profit margin for each of the firm's customers per year E. by figuring out the expense to the firm of attaining a new customer