Emotional self-control is difficult for many salespeople to develop because of personal and financial investments in making sales to customers.
Answer the following statement true (T) or false (F)
True
Self-control is the most difficult trait for a salesperson to develop. Self-control involves restraining emotions, passions, and desires for self-gain even when the salesperson must sell to make a living. There is considerable incentive for the salesperson to use pressure or lie, for example, to compel the customer to buy something that may not be needed or that is falsely represented.
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Which of the following statements is true about non-Western cultures?
a. It is the role of the leader to delegate decision-making, and the role of the subordinates to make decisions. b. It is the role of the leader to solve problems, so that subordinates can make decisions. c. It is the role of the leader to make decisions, while subordinates implement those decisions. d. It is the role of the leader to train and develop subordinates to be able to make decisions on their own.
________ refers to how consumers perceive a retailer.
A. Brand recognition B. Consumer confidence C. Store image D. Operational efficiency E. Atmospherics
How do online discussion forums function?
What will be an ideal response?
Explain the similarities and differences between the UNIQUE and PRIMARY KEY constraints