Which of the following is NOT true when explaining why productivity tends to be lower in the service sector than in the manufacturing sector?
A) Services are typically labor-intensive.
B) Services are often difficult to evaluate for quality.
C) Services are often an intellectual task performed by professionals.
D) Services are difficult to automate.
E) Service operations are typically capital intensive.
E
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Indicate whether the statement is true or false
Explain what a need-based perspective on motivation is. Identify two of this type of theory, and list the needs which each includes.
What will be an ideal response?
On February 1, Job 12 had a beginning balance of $200. During February, direct materials of $500 and direct labor of $200 were added to the job. Overhead is applied to production at a rate of 55% of direct labor. There are 5 units in Job 12. What is the unit cost?
A) $202 B) $1010 C) $162 D) $810 E) none of these
Peter is starting a new business. He selects his target market by identifying similar characteristics, attributes, and behaviors of customers and then grouping them accordingly. Which of the following strategies has Peter employed?
A. People marketing B. Customer relationship management C. Place marketing D. Market segmentation