Answer the following statements true (T) or false (F)

Question

1. Conflict is the dramatic and often violent clash of opposing forces that lacks a simple resolution that would be satisfactory to all parties. 
2. Certain kinds of conflict can be beneficial for organizations. 
3. Another name for functional conflict is productive conflict. 
4. According to research, negative conflict can have positive effects on performance. 

Answer 1

1. FALSE
Conflict, an enduring feature of the workplace, is a process in which one party perceives that its interests are being opposed or negatively affected by another party. It includes subtle, nonviolent forms like opposition, criticism, and arguments.
2. TRUE
Although all of us might wish to live lives free of conflict, it is now recognized that certain kinds of conflict can actually be beneficial. We can distinguish between negative conflict (bad) and constructive conflict (good).
3. FALSE
The good kind of conflict is functional conflict, which benefits the main purposes of the organization and serves its interests. There are some situations in which this kind of conflict, also called constructive conflict or cooperative conflict, is considered advantageous.
4. TRUE
Negative conflict often gets results, surprisingly. One study of 373 randomly chosen employees found that, although some reacted to abusive bosses by doing little or nothing, others performed better, in part, it's speculated, to make themselves look good and others look worse.