Long-term sales success must be centered around the needs of the ________.
Fill in the blank(s) with the appropriate word(s).
customer
The achievement of long-term success in professional sales must be centered on serving the interests of the customer.
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Give an example of testimonial evidence and explain the importance of the source
What will be an ideal response?
Choosing the right distribution channel for a service:
a. decreases the time that the service is available. b. maximizes the time customers wait in a line. c. increases the costs of providing the service. d. adds to customer convenience.
When corporate headquarters announced new service quality standards for pizza franchise owners, Roland knew he would have trouble gaining employees' support because
A. customers were required to create service quality standards. B. perishable services were being replaced with tangible services. C. they were not involved in setting the goals. D. they were not allowed to diverge from existing standards. E. the process involved both part-time and full-time employees.
Use the information in Table 10.8 to answer this question. What car is repaired the latest (the most past due) if an SPT sequence is obeyed?
A) F B) B C) G D) D