Identify and briefly explain the four stages of crisis communication planning
What will be an ideal response?
Stage 1: Risk assessment – all phases of an organization must be analyzed for
potential crises; Stage 2: Communication plan development – time frame, internal and external
messaging, delivery system, and tracking and managing all devised with input from a variety of
relevant personnel; Stage 3: Responders – to address first, clearly, and frequently; Stage 4:
Recovery – after the crisis has been addressed, when credibility and trust are reestablished
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Most of one's daily interactions are ________ in nature, meaning that one's communication occurs with culturally different people
a. dynamic b. homogeneous c. cerebral d. intercultural
Perriton (2009) argued that the business case for diversity can have the effect of limiting women's linguistic and action choices.
Answer the following statement true (T) or false (F)
A persuasive speech utilizing Monroe's motivated sequence
is ordered by a. demonstrating and solving a problem. b. contrasting two or more things. c. cause-to-effect or effect-to-cause. d. demonstrating and solving a need.
Which of the following is not one of the three directives one should follow when formulating a specific purpose for a speech?
A. Be concise. B. Be directive. C. Be specific. D. Be unique.