The attitudes of good human services workers influence their interactions with their clients in that:
A. When a worker judges his or her own mistakes critically, that worker can then understand those of clients more accurately
B. A correspondence exists between positive and supportive attitudes toward a client and the establishment of rapport with that person
C. Errors in judgment are stumbling blocks to personal growth
D. The personal struggles of the worker are different from those of the client
B
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_____ is a term that refers to informal approaches to gaining power or other
advantage through means other than merit or luck.
A. Organizational politics B. Organizational power C. Agency culture D. Agency communication
Nonpositivist approaches to evaluation research have come to recognize that:
a. there is consensus about what social ills are and how to achieve social betterment. b. social programs cannot be evaluated unless they have only a few stakeholders. c. randomized experiments are the preferred method for evaluating social programs and policies. d. social ills and their betterment are not objective conditions.
Which of the following behaviors does NOT indicate underlying hostil-ity?
A) ?becoming bored B) ?sarcasm C) ?being overly polite D) ?being attentive and listening
A critical first step in policy analysis is to specify the _____________ of the policy you intend to analyze
a) goals b) boundaries c) cost and benefit calculations d) All of the above.