Carol is excited about her new job and is telling Chandra about it. How can Chandra respond
to Carol in ways that confirm Carol?
What will be an ideal response?
Students can answer this question by referring to the types of confirming responses,
listed below. The ones that are specifically relevant to this scenario include supportive responses,
expressions of positive feeling, and compliment.
* direct acknowledgement
* agreement about judgments
* supportive response
* clarifying response
* expression of positive feeling
* compliment
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The value orientation theory, developed by Kluckhohn and Strodtbeck, suggests that cultures develop unique positions in five value orientations. Which of the following is an assumption of the value orientation theory?
A. In every culture there are universal problems that must be addressed. B. For a given culture, there are unlimited solutions to these problems. C. Solutions to these problems are independent of the values of the culture. D. Different generations of people from the same culture view environment differently.
What are two fundamental differences between the U-curve and the W-curve of adaptation?
A. assimilation and separation B. functional fitness and psychological health C. personal change and expectations D. predictive and explanatory uncertainty
An audience member now grasps the speaker's thoughts, emotional tones, and meaning. In which stage of listening is this individual?
a. understanding b. remembering c. evaluating d. responding
Based on research findings about emerging leadership, which person can be expected to become a new group leader?
a. someone who praises all sides and supports all opinions b. someone who questions decisions and expresses doubts about solutions c. someone who takes notes and keeps everyone on track d. someone who talks the most and listens carefully