One of the ways in which standardization of services occurs is through:

A. Organizational flattening
B. Autonomous management
C. Employee encroachment
D. Division of labor and specialization
E. Substitution of technology for personal contact and human effort


Answer: E

Business

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Answer the following statements true (T) or false (F)

1.Relationships will reach each of the 10 stages at some point. 2.One of the most popular relationship turnoffs is appearing lazy. 3.Due to advances in technology, how we develop and grow future relationships may be different from how we grew and nurtured them in the past. 4.People in healthy relationships trust each other but are not willing to put themselves in the hands of the other. 5.People in healthy relationships look forward to being alone because they see each other too many hours a day.

Business

A pricing system in which there is a "fixed" fee and then a variable "usage" fee is called bundling

Indicate whether the statement is true or false

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Audiences give periodic feedback to the negotiators, evaluating their effectiveness and letting them know how they are doing. What two ways do audiences provide their feedback?

What will be an ideal response?

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What is a router?

A. A series of efficiently sized units, each of which contains the address of the destination computer. B. An intelligent connecting device that examines each packet of data it receives and then decides which way to send it onward toward its destination. C. A model for applications in which the bulk of the back-end processing, such as performing a physical search of a database, takes place on a server, while the front-end processing, which involves communicating with the users, is handled by the clients. D. The geometric arrangement of the actual physical organization of the computers and other network devices in a network.

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