A large number of consumers of a newly launched cereal product complained that when the cereal is eaten with cold milk, its quality of taste diminishes dramatically
The cereal manufacturing company responded by saying that, as written on the packaging, the cereal is only meant to be consumed in combination with hot milk, and suggested its customers only eat with hot milk. This action of the cereal company can be categorized as
a) justification.
b) ingratiation.
c) correction.
d) denial.
a
You might also like to view...
______ theories tend to reflect the culture in which they were produced, so they present challenges in intercultural communication.
Fill in the blank(s) with the appropriate word(s).
In any persuasive speech, it is important to determine if you are trying to change the audience's minds or action.
Answer the following statement true (T) or false (F)
The local Hispanic heritage society holds a local parade every year to celebrate Cinco de Mayo. The society is a ________ group
a. heterogeneous b. homogeneous c. variegated d. multicultural
For speeches with the following specific purpose statements, what organizational pattern of main points would be most appropriate? Explain your choice in each case.To inform my audience of the major stages in the development of professional baseball.To inform my audience about the interior design of a medieval castle.To persuade my audience that consumer fraud in America is a serious problem that requires action at both the state and the federal levels.To inform my audience about the three basic moves in karate.
What will be an ideal response?