A patient states, "I'm really turned off when the doctor hurries out of here." The nurse responds, "You're feeling upset with your doctor because he doesn't spend enough time with you." This interaction demonstrates
a. summarizing.
b. validating.
c. clarifying.
d. reflecting.
ANS: D
Reflecting involves putting into words the information received from the patient at an affective communication level. The example given does not relate to definitions of the other communication strategies.
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