Which of these terms refers to the ability to hear and understand what the customer is saying in a way that demonstrates your understanding to the customer?

A) Active hearing B) Passive listening C) Artful listening D) Active listening


D

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A unified design is one in which all the separate parts contribute to the creation of the total design

Indicate whether the statement is true or false

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A plant manager for a fiber optics cable manufac­turing company knows that the remaining capital investment in several types of equipment is more closely approximated when the equipment is de­preciated linearly by the SL method compared to a rapid write-off method like MACRS. Therefore, he keeps two sets of books, one for tax purposes (MACRS) and one for equipment-management purposes (SL). For an asset that has a first cost of $80,000, a depreciable life of 5 years, and a sal­vage value equal to 25% of the first cost, determine the difference in the book values shown in the two sets of books at the end of year 3. Which method has the lower book value and by how much?

What will be an ideal response?

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What was the economic impact of large imports of Spanish New World silver into Europe?

a. inflation and real income reduction b. inflation and real income growth c. deflation and real income reduction d. deflation and real income growth

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Technician A says that magnetic lines of force can be seen by placing iron filings on a piece of paper and then holding them over a magnet. Technician B says that the effects of magnetic lines of force can be seen using a compass. Which technician is correct?

A) Technician A only B) Technician B only C) Both technicians D) Neither technician

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