Heather added a database to her inventory system. As a result, her employees fulfilled orders more quickly. In this example, the new database is an example of a(n) ______.
A. dependent variable
B. independent variable
C. hypothesis
D. correlation
B. independent variable
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Travis Computing Systems earns most of its revenue from sales and in-person computer services. The sales force at Travis recently began telemarketing and Web selling. How would telemarketing and Web selling most likely benefit Travis?
A) The need for an outside sales force would be completely eliminated through telemarketing. B) Travis sales reps would be able to engage in more frequent face-to-face interaction with large, high-value customers. C) Travis sales reps would be able to service hard-to-reach customers more effectively. D) The overhead costs of Travis would significantly decrease. E) The current liabilities of Travis would decrease.
When money is spent on costs of conformance early in a product's life cycle and a high level of quality is established, you can expect
A) total costs of quality to increase in future years. B) total costs of quality to remain steady into future years. C) total costs of quality to be lower in future years. D) the costs of nonconformance to continually increase.
Understanding and dealing with emotions (yours and others) depends on one’s level of ______.
a. emotional stability b. emotional intelligence c. emotional quotient d. emotional awareness
To be an effective public speaker, you need to learn how to use your ____ to capture and hold peoples' interest.
A. body language B. voice C. visual aids D. all of the above