Which conflict management skill is especially effective at identifying areas of further discussion after both people have had a chance to speak?
a. asking questions
b. lightening up and reframing
c. presuming and expressing goodwill
d. practicing cultural sensitivity
a. asking questions
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A ______________________ is an administrator of all budgetary and supervisory aspects of production from development to distribution. There are many different designations for roles in this department, such as executive __________________ or line ___________________.
Fill in the blank(s) with the appropriate word(s).
All of the following are presentation aids EXCEPT:
a. DVDs b. Films c. Re-enactments d. Music
All generations communicate the same
Indicate whether this statement is true or false.
Information that we know about ourselves but choose not to reveal to most others is found in which area of the Johari Window?
A) ?open B) ?blind C) ?hidden D) ?known E) ?unknown