Sandra reads The New York Times every day to stay informed about recent world affairs. Thus, for Sandra, the effect of becoming informed is:

a. cognitive-type and intentional
b. attitudinal-type and positive
c. intentional and long term
d. cognitive-type and unintentional


a. cognitive-type and intentional

Communication & Mass Media

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Anticipating what the speaker is going to say enhances the listening process

Indicate whether the statement is true or false.

Communication & Mass Media

At your workplace, the management creates a team of employees from different departments

to develop a new policy that will affect all employees. A team rather than individual decision is best here because A. employees enjoy meetings. B. employees like opportunities to vary their work routine. C. a large group will need to accept the new policy. D. the task is simple.

Communication & Mass Media

When newspapers don’t have readers’ representatives, the editor usually handles complaints

a. True b. False

Communication & Mass Media

When using posters or flipcharts you should do all of the following except

a. write large enough from all to see b. practice using your poster or flipchart c. use flipcharts for large audiences d. use display-and-hide techniques

Communication & Mass Media