Renee and Lisa are discussing ways in which their company's turnover can be reduced. Renee thinks that the employees can be retained by increasing internal promotions. Lisa thinks that the employees can be retained by increasing their salaries. Renee wants to express her disagreement with Lisa in a tactful way. Which of the following spoken statements would best help her do this?
A. You are
wrong, Lisa, because our company pays its employees much more than othercompanies.
B. Your ideas will not work, Lisa, because our employees are already satisfied with their pay.
C. Your point of view certainly has merit, Lisa, but I have doubts because our company's payalready exceeds industrial standards.
D. Your idea will fail to reduce employee turnover, Lisa; you should already know that our company pays the most in the industry.
C
"Your point of view certainly has merit, Lisa, but I have doubts because our company's pay
already exceeds industrial standards" is the statement that would best help Renee express her
disagreement with Lisa's opinion. In selling your point of view, you will find the "Yes, but . . ."
technique is more effective; in other words, acknowledge the other person's point of view and
show your respect for it.
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Alana agreed to purchase a vehicle with the following terms. She will make a $3,000 down payment on a car costing $15,000. Assuming no interest, how much would she pay per month if she financed this vehicle over 24 months?
A. $1,000 B. $500 C. $250 D. $625
Which of the following is not a financing activity?
a. Issuing bonds for cash. b. Selling an investment in IBM stock for cash. c. Purchasing a company's own stock (treasury stock) for cash. d. Making a cash payment to repay a bank loan.
Using financial leverage results in a fixed change that can materially affect the earnings available to the common shareholders
Indicate whether the statement is true or false
In the competition between ________ and ________ brands, retailers have the advantages of controlling what products will be stocked, where products will be stocked, and what prices will be charged
A) national; manufacturer B) store; private label C) manufacturer; private label D) store; licensed E) private label; distributor