If the Australian dollar exchange rate in U.S. dollars is 0.903497, compute the amount of U.S. currency required to buy 200 Australian dollars
$180.70 U.S. dollars
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Describe in brief the two approaches to employee treatment discussed in this chapter.
What will be an ideal response?
Bonnie Gui, an appliance salesperson, is using the SPIN approach. She was sure her prospect was ready to buy, but instead the prospect responded negatively to the need-payoff question. What should Bonnie do now?
A. Begin her demonstration B. Ask a problem question C. Use a trial close D. Terminate the presentation and leave E. Ask for a new appointment on another day
Explain the levels of communication with an example each
Which of the following persons is an agent?
a. Diane, a shoe salesperson for a retail store. b. Tim, a real estate broker for a large real estate company. c. Craig, a telephone marketing employee. d. All the above.