Technician A says that customer relations is a front office job that the technician need not worry about. Technician B says that the only obligation a collision repair shop has is to satisfy the owner of the vehicle not the insurance company. Who is right?
A. Technician A only
B. Technician B only
C. Both Technicians A and B
D. Neither Technician A nor B
D. Neither Technician A nor B
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