The nurse is unable to locate an interpreter to support a patient from a non-English-speaking background. The patient asks a family member to interpret for the staff. What would the nurse do to ensure culturally and linguistically appropriate services for this patient?
1. Use the family member as an interpreter until a non-family member can be located.
2. Write the questions down for the patient to answer.
3. Do nothing until an interpreter can be located.
4. Use sign language.
1
Explanation: 1. Family and friends should not be used to provide interpretation services except on request by the patient or consumer.
2. The patient is from a non-English-speaking culture and most likely would not understand the written questions.
3. The patient's health status could be in jeopardy if nothing is done until an interpreter is located.
4. Using sign language is not an appropriate method to communicate with the patient. Hand gestures mean different things to different people.
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